FAQ

Q. How long will it take to dispatch the order?

A. It will take usually up to 3 business days, while, in peak times, it may take up to 5 business days to dispatch.

Q. Do you ship Worldwide?

A. YESSS!!!

Delivering Time To:

EU = 7 - 12 days

US = 6 - 10 days

New Zeland = 7 - 15 days

Australia = 9 - 18 days

Canada = 10 - 20 days

Q. Is shipping really FREE?

A. YES! We offer completely FREE shipping on ALL our products!

Q. Which currency will I be charged in?

A. We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders.

Please contact us if you don't receive one within 24 hours.

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to info@backpainshow.co.uk.

Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex.

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure and are SSL-encrypted to protect your data!

Q. If I enter my email address will you sell my information?

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.